Nespola Lantz Jennifer 2023 03Jennifer is an email geek through & through. She has been a champion of email best practices, fighting abuse & helping good senders navigate the often choppy waters of email for 17+ years.

Before coming to Kickbox, she ran the deliverability team at Zeta where she managed client setups, authentication, remediation, & deliverability strategy.

Now she's running deliverability consulting at Kickbox and is co-chair of the Technical committee at M3AAWG.

When Cold Email Ices Your Marketing Program

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This is a story about how you may unknowingly be a spammer. Ok, let me rephrase, you may unknowingly look like a spammer. And I say spammer because nowadays in the mailbox providers' eyes, unwanted mail is spam mail. SOME BACKGROUND I consult with a number of different senders with different...

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Recession-proof Your Deliverability

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With a near certain recession in the future, at least according to the Bloomberg Economic Model, a lot of uncertainty hovers in the air for businesses, individuals, and families. 2023 may feel like the start of yet another bleak year, sweeping layoffs in Big Tech  at the end of 2022 from...

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Whew! Gmail's Campaign Guidelines for Political Email

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It started with a letter to the FEC, then took us on a whirlwind of emotion through the landscape of political email, and has landed us back to where we began. And where was that? With best practices. In June, Axios posted an article detailing Gmail’s move to allow political spam...

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11 Communications Tips for a Business Crisis

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Last year, one of my littles made a trip to the emergency room. Throughout 98% of the experience, I felt widely out of control; especially since my job as a deliverability specialist requires me to be the one with the answers or at least with the means to find the answers....

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