Inactive Lists Don’t Always Equal Holiday Cheer!

Inactive Lists Don’t Always Equal Holiday Cheer!

The demands and expectations to boost sales during the holiday season are inevitable. Whether your business is retail, publishing, media, entertainment or any online marketing effort involving targeting and sending email, this year’s sales goals are likely higher than last holiday season. As email marketers, we all face the same pressure from our organizations to send more email and drive more traffic.

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It’s Back! Holiday Season Is Upon Us!

It’s Back!  Holiday Season Is Upon Us!

Suddenly September is here, Fall is closing in, and Holiday 2014 is right around the corner. As of today, there are 85 days left until Black Friday, the official kickoff to the holiday season. If you’re not planning out your holiday strategy now, you could quickly get behind. Yes I know I’m preaching to the choir but this season comes around once a year, and there are some new email tricks you can use to drive success in 2014.

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Everything you Know about Relevancy is Wrong!

Everything you Know about Relevancy is Wrong!

"One of the joys in being a digital/email marketer is that you don’t have to rely on opinion. You can simply run some numbers and decide for yourself."

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Guest — Mohammed
Bob, Reputation matters to ISP's these days than segmentation. If you are getting good opens and clicks then there is no need to... Read More
Wednesday, 20 August 2014 17:35
Bill McCloskey
Reading this I would have to believe that you aren't having any delivery issues. Clearly you've got it nailed. Unless it's not qui... Read More
Friday, 22 August 2014 01:21
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10 Email Subject Lines That Pack an Emotional Punch, and Why

10 Email Subject Lines That Pack an Emotional Punch, and Why

One of the best ways to engage email subscribers is to connect with them emotionally, although this is often easier said than done. I have spoken and written many times about the importance of creating emotional resonance – either positive or negative – between your message and your audience. It is essential because without some sort of feeling connection to you, at least occasionally, subscribers will become bored by the purely practical (i.e. 20% savings this week!), often repetitive litany of subject lines showing up in their inboxes and easily tune out. It’s fine to engage them intellectually, but if you want your email to create a lasting impact, it needs to pack an emotional punch too.

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Kawazunga Arbargle! Or how to boost your click rate by 34%

Kawazunga Arbargle! Or how to boost your click rate by 34%

Subject lines… the easiest thing to write, the hardest thing to get right. There is just no single rule, tactic or word that works every time. Best practices sometimes fail and A/B testing can produce unexpected results.

Why is this? In simplest terms, being original keeps your subscribers on their toes and can spark in-actives into life. But if every subject line you write is surprising and original, your subscribers catch on and that lack of clarity has a negative effect.

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A Better Subject Line in 60 Seconds (10 1/2 tips)

A Better Subject Line in 60 Seconds (10 1/2 tips)

Your email subject line. It’s an invitation, a front door, a salesperson, an ambassador. It’s important, to say the least. Here are 10 ½ tips to make your subject line Don Draper not Al Bundy, caviar not tofu — in a word: better.

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CASL The Rebuttal:

CASL The Rebuttal:

Recently fellow influencer Bob Frady talked about “Why CASL is Bad Law“ and one that really isn’t going to stop spam.  Canada ranks as the number 7 global source for spam, producing about 4% of all the spam tracked in the world according to SpamRankings.net. While this pales in comparison to the 38.9% of Global Spam originating from the United States, it is still a major problem and represents a significant threat to consumer privacy.

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Guest — Bob Frady
Hey Matt - Thanks for proving my point. Could not have said it better myself. Bob
Wednesday, 30 July 2014 19:02
Guest — Dela
"What's in a name?". The actual name of CASL is: "An Act to promote the efficiency and adaptability of the Canadian economy by reg... Read More
Friday, 01 August 2014 08:55
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Engagement Levels of Email Acquisition Sources

Engagement Levels of Email Acquisition Sources

There are dozens of sources, methods, and tactics to grow your email subscriber list, and we all know that not all of them are equally effective. Marketers have vague notions that organic list growth is best and paid acquisition of sources may yield lower quality subscribers, but there is little data available that gets at the validity of that assumption. I pulled some data from my own subscriber list to help throw some hard data into the mix.

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Bill McCloskey
Thanks for sharing Lindsey. How long do you keep subscribers on your list if they don't open?
Wednesday, 23 July 2014 17:48
Guest — Lindsey Wagner
We start our reengagement program once a subscriber hasn't opened or clicked for a year.
Sunday, 03 August 2014 23:55
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How to Hire an Email Agency

How to Hire an Email Agency

It may seem self-serving for the long time CEO of an email agency to write about how to hire an agency. I certainly recognize that I am biased, but so is everyone. I will be as candid as possible. I also think that having worked for one for the world’s largest agency holding companies (NYSE:OMC — 75,000 employees, $16B annual revenue) for the last 14 years I have an uncommon perspective in the email space.

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Why CASL is Bad Law

Why CASL is Bad Law

"While CASL seems well intended (What? You like spam so much that you won’t try to stop it? You must be a spammer!!!!) it’s a lousy piece of legislation. It’s akin to trying to kill a fly with a hammer. CASL is bad legislation for three simple reasons –"

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Guest — Dela
Hi Bob I could not agree more! The bizarre thing is that while, as you point out CASL does not define either the crime or complian... Read More
Wednesday, 16 July 2014 14:25
Guest — Bill Kaplan
Well articulated, Bob. The fact is that the burdens and costs of legislation like CASL only fall on legitimate marketers, which a... Read More
Wednesday, 16 July 2014 15:00
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Six Tips for Effective B2B Email Marketing

Six Tips for Effective B2B Email Marketing

For many of us in the email marketing profession, customer interaction equals B2C. Tens of billions of marketing emails are sent every day – to consumers. “Buy This!” “Check Out This Incredible Offer!” “Download the Last XYZ You’ll Ever Need!” … the thrust of most email campaigns is planned, designed, targeted, segmented, analyzed, measured, filtered, and executed with one purpose: drive consumers to a website and convince them to take action. So goes the eCommerce engine. And it works.

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9 B2B Email Content Strategies

9 B2B Email Content Strategies

"When it comes to B2B email strategies, here’s 9 things that B2B marketers need to consider when preparing content for their campaigns."

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Only Influencers Explained (along with some history of email marketing)

Only Influencers Explained (along with some history of email marketing)

"11 years ago, back in 2003, I founded a company called eDataSource, the world's first email intelligence company. As a result of the data eDS was collecting, I was able to clearly demonstrate, for the first time, the power of email to drive large spikes in traffic, across the board, and from an independent, 3rd party perspective. To say my jaw dropped open is an understatement."

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Email acquisition Principles for CRM Success

Email acquisition Principles for CRM Success

"While mailing subscribers is indisputably important, there are several reasons why the importance of capturing email addresses has nothing to do with sending your new subscribers another email. And how you obtain those addresses has become critical."

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6 Subscriber Acquisition Tactics to Fastrack Your Email List Growth (Part 1)

6 Subscriber Acquisition Tactics to Fastrack Your Email List Growth (Part 1)

If you take them aside in confidence and buy them a drink or two, most people working in email marketing will eventually admit there’s a hungry beast they have to deal with that is never full and always has an appetite for more. No matter how much or how often they feed it, it’s a bottomless pit.

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Guest — Ravi Shah
Thank you for the very thorough post! I agree to the point that content is the magnet that helps growing the email list and that t... Read More
Monday, 04 August 2014 13:46
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The Slippery Slope of Email Acquisition

The Slippery Slope of Email Acquisition

"Every marketer knows that one of your greatest assets is your email list. In the '90s and early '00s, relatively little attention was paid to how you actually built that mailing list; the focus was on building the biggest mailing list possible, and mailing lists were often bought, sold, or shared. Nobody really thought about the concept of "permission", after all email was the closest thing to free advertising and marketing you could get, and if somebody had an email address, it was considered fair game."

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Email Acquisition: Focusing on the Forest, Instead of the Trees

Email Acquisition: Focusing on the Forest, Instead of the Trees

"As email marketers we often get ‘in the weeds’ – focused on whether or not the opt-in box is checked (if you’re collecting email addresses from Canadians, CASL says it matters), agonizing over where the email sign-up call-to-action appears on your Website and trying to figure out if someone who offers to send your ‘sign up today’ message to 70 million qualified (according to them) prospects around the world is worth the $1,500 they’re going to charge you (hint: it’s likely not)."

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Converting Web Visitors into Subscribers

Converting Web Visitors into Subscribers

"At FierceMarkets, a digital B2B publishing company, anywhere from 30%-80% of our email newsletter list growth comes from converting web visitors into subscribers. In this article, I’ll share what’s working for us, and hopefully you’ll be able to apply it to your organization."

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Bill McCloskey
Thanks for sharing Lindsey. I noticed that you are validating the syntax of an email address as it is entered, but not the usernam... Read More
Thursday, 19 June 2014 16:30
Bill Kaplan
Great overview, Lindsey. However, there is one critical element missing from this puzzle: hygiening, correcting, and validating y... Read More
Thursday, 19 June 2014 17:27
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A guide to effectively gathering email addresses for the eBilling space

A guide to effectively gathering email addresses for the eBilling space

"Getting end customers to go paperless is a focus for many companies and one of the easiest ways to do this is ask them to switch off paper for their bills and receive an electronic version instead."

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Acquisition Email Marketing Tips from the Trenches at MarketingProfs

Acquisition Email Marketing Tips from the Trenches at MarketingProfs

"MarketingProfs started in 2001 and built up entirely organically a list of mailable email addresses that stands at over 300,000 today. In 2013, we deployed over 10 million such acquisition emails. So, having seen literally hundreds of advertisers trying thousands of offers has given us a great portal into what works in B2B email marketing."

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